Rental Agreement

Rental Agreement:

This website is operated by Before Midnight Rentals. Throughout this site, the terms “we”, “us” and “our” refer to Before Midnight Rentals. Before Midnight Rentals offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting any aspect of 'www.beforemidnightrentals.co.nz and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms” AND "The Rental Agreement"), including those additional terms and conditions and policies referenced here. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

You agree to indemnify, defend and hold harmless Before Midnight Rentals and our owner, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

We reserve the right to alter and add to our rental terms and conditions as required. Any changes published will be effective immediately. The Renter is responsible for ensuring they're aware of the latest terms and conditions published on our website, and we recommend you update yourself on our terms and conditions before purchasing from www.beforemidnightrentals.co.nz. We are not responsible for and this is not limited to the following browsers, vendors, customers, merchants, and/ or contributors of content who are not aware of our terms and conditions not limited to this rental agreement. 

This Rental Agreement and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of New Zealand.

Renters who book postal, take home or in person try ons and book rentals are bound firmly to these terms & conditions. 

Rental Rules

Before Midnight Rentals remains the legal owner of the garment at all times. By purchasing a rental, you are purchasing the right to wear one of our garments during the agreed rental period stated on your confirmation email, invoice, receipt of rental purchase or binding rental contract. Only you, the renter is allowed to wear the rented item, no one else, it is forbidden to share the dress around with others whilst it is in your possession.

By purchasing a rental, postal try on, take home try on, or standard try on, you are agreeing to the terms and conditions in this rental agreement.

The name the order is placed under is legally responsible for the garment and any issues that arise during their rental period.

You are able to rent a garment for the period that has been agreed upon by Before Midnight Rentals and you the renter. All further rights to the garment expire at the end of initial rental agreement and all rented garments must be returned on time within your rental period as agreed prior to receiving your rental garment. Before Midnight Rentals remain the legal owner of the garment at all times, but you are responsible for any damage, theft or loss that may occur whilst the garment is in your possession.

It is our responsibility to provide you with a garment that is in excellent condition, if your dress arrives as anything less please contact Before Midnight Rentals within 24 hours of the garments arrival and let us know what parts of the garment were not up standards, keep in mind that we inspect all garments before they are sent off and we do our absolute best to ensure the garments arrive to you in excellent condition.

Any marks bought to our attention outside of the 24-hour period will be deemed as the customers responsibility. Any faults, marks, or damages that we Before Midnight Rentals are aware of prior to sending your garment out will be clearly specified on our website in the product description, it is your job as a renter to thoroughly read the product description. If your dress arrives in a quality less than expected and the garments quality was already specified in the product description Before Midnight Rentals will not refund or credit you if you choose not to wear the garment hired.

Rental Fees:

All garment rental fees are located on the product description on our website and are in New Zealand Dollars. This is the most up to date place that shows the rental prices of our garment. In order to secure your rental you must checkout via our website and pay in full or use one of our pay later options.

If you are unable to check out, or something goes wrong please get in contact with us immediately via info@beforemidnightrentals.co.nz and we will work to get the issue resolved asap.

Refunds:

No refunds will be issued at any point once you have placed and paid for your rental. We only offer store credits for cancellations and these must be used by the renter they are issued to, no one else.

Upon receiving your garment if you believe your garment does not match the quality level the garment was described as you must email us at info@beforemidnightrentals.co.nz within the same day as receiving your garment with photo evidence of the quality, damage etc. If you did not contact us the same day your garment was delivered to you or picked up from us we will not refund or credit you, and this mark/damage will be deemed the customers responsibility.

No refunds or store credits will be issued if the garment has arrived and does not fit properly, or if you do not like how it fits, this is the risk you take when not trying the garments on before hand. If you are unsure about sizing, or would like more information regarding how a garment fits please email us at info@beforemidnightrentals.co.nz

Postal Delays:

In the event that your rental doesn't arrive on time due to postal delays a full store credit minus shipping costs will be issued with a 1 year expiry date. Because postal delays are outside of our control refunds will not be issued. This is the risk you take when ordering a postal rental. We truly appreciate your understanding on this matter.

Cancellations:

If you cancel your order within 10+ days of your initial rental date you will be issued a full store credit including shipping costs that has a 6 month expiry. If you cancel your rental with less than 10 days notice before your initial rental date you will be issued a full store credit minus an 18% administration fee, this is calculated off the total cost of your order including shipping fees. If you cancel your order within 48 hours before it is due to be shipped or picked up only a 50% store credit will be issued with a 3 month expiry, as it will be near impossible to rebook the rental resulting in loss of income on our end. No store credits will be issued if you cancel your rental after it has been shipped/picked up. 

Returns:

For all local renters, the rental must be dropped off back to our location the next working day after your rental date, by 7:30pm.

All garments sent via post must be posted back the next working day after your rental date by 12pm, using the pre-paid return bag provided. These must be dropped off at an official NZ Post store and handed over the counter to ensure tracking is activated.

If the rental fails to be returned/shipped the next working day after your intial rental date, you will incur a late fee of $20 per day for each day the rental fails to be returned to Before Midnight Rentals. If we have to cancel future rentals because you as the previous renter shipped the dress back late you will be liable to pay the full costs of the rental/rentals we had to cancel on top of the late fees issued each day the rental is returned back late. If the garment fails to return or the late fees are not paid this will be referred to a debt collection agency who will seek fees greater than what is owed to us, to cover the fee we will pay for using a debt collection agency. We will take all necessary legal action to collect owing fees.

All rentals are sent in our reusable zip lock bags these are required to be sent back with your rental regardless of whether this is a postal or pick up rental. If these bags are damaged or not returned with the rental as required you will be required to pay a $15 fee. 

Additional Fees:

The rental price you pay includes minor standard cleaning which includes the removal of small marks or minor smells. If the garment is returned with alcohol, make up, fake tan, strong odours, any other dirty markings, or is damaged with rips, tears, or iron burn marks you may at the minimum incur an extra dry-cleaning/mending charge. This is determined by Before Midnight Rentals on a case-by-case basis at the time and we will invoice or charge you accordingly based on these terms and condition. If these fees are not paid to us, they will be referred to a debt collection agency who will seek fees greater than what is owed to us, to cover the fee we will pay for using a debt collection agency. We will take all necessary legal action to collect owing fees.

If the garment fails to return, is not in any usable state or is damaged beyond normal wear/repair you thereby will be held accountable to pay at a minimum 100% of the initial purchase price. This depends on whether the dress is in stock at the store we bought the dress from, including the exact size we bought, and whether the price is the same as when we purchased the garment. You will be liable to pay for any lost income caused by having to replace the rental, such as future cancelled rentals that need to be refunded.

If the above occurs, and the garment is in stock from the store we bought the garment from or is in stock at a different store in the exact size Before Midnight Rentals stocked, but the purchase price of the dress has increased, you will be held accountable for the full replacement fee including any shipping and tax costs of the destroyed garment. As well as any lost income that is incurred during the time it takes to replace the garment.

If the above occurs, and the garment is not in stock from the store we bought the garment from including the size and colour Before Midnight Rentals stocked and we therefore cannot replace the garment,  you will be held accountable to pay 150% of the initial RRP of the garment regardless of whether Before Midnight Rentals purchased the garment at a lower price. As well as any lost income that is incurred. For example if another or multiple clients have booked and paid for the rental before the garment they are renting is destroyed you will be responsible to cover the costs incurred by having to refund the client in question.

Any fees related to the above must be paid within 7 days of receiving the invoice. If payment is failed to be made, all owing debts will be referred to a debt collection agency who will seek debts greater than what is owed to cover their cost. Any and all necessary legal action will be taken to receive debts or collect an unreturned garment.

If you have any questions regarding the rental agreement please email us at info@beforemidnightrentals.co.nz.